Return Policy

If you have any questions about your purchase, please contact our service team first via email: info@thefasleep.com, and our assistant will follow up with your process.

At Fasleep, we want you to be 100% satisfied with the strips as confident as we do, that’s why we have the 30-day refund policy.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3~7 business days, depending on your card issuer’s policies.

Recommended carriers include FedEx, UPS, Registered Mail. The buyer is responsible for the return fees(If you receive a product with defects, please send us a picture via email and then we will cover the return cost).